Frequently Asked Questions
Most frequent questions and answers
General
We carry solid color cotton and cotton spandex jersey.
Print-on-demand fabrics are available in polyester, polyester-spandex and polyester blend fabrics only. We use soy-based eco-friendly dye sub ink to print detailed images onto fabric. This dyes reacts only to polyester yarns, thus all of the printed fabrics in the shop has polyester as all or partial content of the fabric.
All items in the shop are made or printed after you place the order. Each item requires multiple steps to make, thus each has a processing time of 1 – 2 weeks. There is NO cancellation, exchange or return after 24 hours. Please read the description for each of the fabric completely before you order. If in doubt please order a printed sample first. We will ship the sample ASAP.
For Custom orders and “Your Design On Fabric” Orders, we provide one yard mock-up proof for your review. The order is processed AFTER your approval. Please send your image and instructions for all custom orders via message or email. We will get back to you within 24-48 hours during business Week Days – Shop is closed on Weekend.
The recommend care instructions for our fabric are Machine Washable in Delicate Cycle or Hand Wash Gentle. Non-Chlorine bleach if needed, Line Dry (some can be tumble dry at the lowest setting). Cool Iron on reverse if needed.
When viewing each fabric design, you will find rulers on main in each listing, these rulers are accurate and true to scale in inches, providing an excellent reference for size and repeat.
For details on available Fabric for each fabric design (such as content, fabric weight and use suggestion, please visit the Fabric Type
Each fabric has a 1″ salvage area on both sides of the fabric – areas for the printer to hold & anchor the fabric, therefore the fabric design is not meant to print completely flat on these salvage areas. Please contact us with any concern or defect other than the salvage area” We will work with you for replacement or discount.
We are able to print in whole yard increments. Half Yards are not available at this time.
A Fat Quarter is a quarter of a yard : it is a rectangle that measure 1/2 width of one yard of that particular fabric and 18″ tall before printing.
** Please note that fat quarters come in separate pieces. If you order more than one fat quarter they will not come as continuous yardages **
Yes!! We highly recommend considering a sample fabric to see if you are not sure what the fabric is. We offer that in both print-on-demand and print-your-own design fabric. Simply select the fabric type and the fabric cut as “SAMPLE” in the drop-down menu.
We ship Sample Orders ASAP.
Order
https://lovelyscriptfabric.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express.
Please request a cancellation within 24 hours of purchase. After which the order is considered confirmed and no cancellation will be possible.
All items in the shop are print-on-demand product. All items are made or printed to order, there is no cancellation, return or exchange for all orders. Please check all descriptions, fabric details / content and sizing details before you purchase. We do not accept returns for full refund.
Please contact us, for damaged fabric from printing we will work with you for exchange or replacement. We will not be able to do return or exchange due to not reading the fabric description or if you ordered the wrong fabric. We can try to discount toward another item for reasonable issues. Customers are responsible for the shipping fee back to our warehouse if customers choose to send the item back to us.
Shipping
It is possible to ship outside of USA. Please understand that local VAT or import tax of any kind will not be arranged nor covered by Lovely Script Fabric. VAT is the responsibility of the buyer. Telephone number must be provided to us for international shipping. If you have any particular request for international shipping please contact us via message or email before placing the order.
For orders within USA, shipping service is either UPS or FedEx Ground.
For International Service, the default shipping service is via US Postal Service in conjunction with your local postal service. Courier Services such as UPS or Fedex is possible for international shipping. The shipping price may be higher.
Once payment has been made, it takes 6-10 working days to prep, dye and set the fabric you have ordered. We ship as soon as the product is completed and checked.
Our average shipping time is 7-20 business days depending on your location.
United States, Canada, United Kingdom, Australia, and New Zealand: 7-20 business days.
European countries: 7-25 business days.
Asian countries: 7-25 business days.
Rest of the world: 7-30 business days.
Delivery
We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.
If you order multiple items within the same order, the items will be shipped together. If you place more than one order and would like us to combine orders together for shipping, please contact us via message or email. We will do our best to accommodate the shipping request.
Returns
All items are made or printed to order, there is no cancellation, return or exchange for all orders. Please check all descriptions, fabric details / content and sizing details before you purchase. We do not accept returns for full refund.
We will not be able to do return or exchange due to not reading the fabric description or if you ordered the wrong fabric. We can try to discount toward another item for reasonable issues. Customers are responsible for the shipping fee back to our warehouse if customers choose to send the item back to us.